Process
When Will My Car Be Ready?
A quality repair job involves many steps. And though our estimators are among the industry’s finest,
certain types of damage become apparent only after the vehicle has been disassembled. In some cases, we
may need to revise your vehicle’s completion date.*
We know how important your vehicle is to you. We pledge to keep you informed all along the way and we promise to return your vehicle to you as quickly as possible.
- Prepare Estimate
- Owner Signs Repair Authorization
- Insurance Approval
- Parts Ordered Electronically
- Parts Received
- Completion Date Given
- Vehicle Scheduled for Repairs
- Vehicle Disassembled and Re-inspected
- Supplement Damage Report Written if Necessary*
- Supplement Approved
- Additional Parts Ordered if Necessary*
- Customer Updated
- Vehicle Set on Unibody Repair Equipment
- Structural and Body Repairs
- New Panels Installed and Checked for Proper Fit
- Corrosion Protection Re-applied to Repaired Areas
- All Metal Work Inspected, Initial Tests Done
- Customer Updated
- Vehicle Prepped, Primed and Blocked
- Masked and Taped, Placed in Paint Booth
- Chemically Cleaned and Tacked
- Vehicle Undergoes Multi-Step Refinishing Process
- Re-assembly, Wheel Alignment, Air Conditioning, Detailing, Final Inspection, and Test Drive
- Confirmed Delivery Date Given
*May alter completion date
